Customer stories
Hyland + Alfresco
Tony Grout
Chief Product and Technology Offficer
Mo Ladha
VP Product Management
Understanding customers in complex enterprise context and unlocking insights for strategic product development
As a rapidly expanding tech company, Alfresco was grappling with the need to gain a deep understanding of its diverse partner and customer base.
Unlocking customer insights
littlevoice was brought in to tackle this challenge through comprehensive customer research that would inform the subsequent strategic product development. Using modern product development techniques like the Jobs-to-be-Done framework, littlevoice delved deep into the needs and behaviours of Alfresco’s customers and partners.
-> Customer insights research
-> Blog: Research methods
Modernising legacy products to retain customers and unlock new sales
Scaling product development with unified design system
Delivering developer documentation fast and at scale
Simplifying low code development – from engineers to business analysts
Alfresco faced the challenge of modernising their product suite to meet the evolving expectations of their users. With limited internal design resources, they needed an expert partner to enhance the user interface (UI) and improve the overall ease of use of their products.
Mo Ladha
VP Product Management
“Our customers loved the prototypes—they were absolutely blown away by what they saw,” says Jesson, Product Manager at Alfresco.
Mo Ladha, VP of product
More customer stories
overview / big numbers
4 years + ongoing collaboration
Alfresco faced the challenge of modernising their product suite to meet the evolving expectations of their users. With limited internal design resources, they needed an expert partner to enhance the user interface (UI) and improve the overall ease of use of their products.
Alfresco faced the challenge of modernising their product suite to meet the evolving expectations of their users. With limited internal design resources, they needed an expert partner to enhance the user interface (UI) and improve the overall ease of use of their products.
Alfresco faced the challenge of modernising their product suite to meet the evolving expectations of their users. With limited internal design resources, they needed an expert partner to enhance the user interface (UI) and improve the overall ease of use of their products.