Modernising legacy products to retain customers and unlock new sales

Challenge: Alfresco faced the challenge of modernising their product suite to meet the evolving expectations of their users. With limited internal design resources, they needed an expert partner to enhance the user interface (UI) and improve the overall ease of use of their products.

Solution: littlevoice was brought in to tackle this modernisation effort. Leveraging their extensive design expertise, littlevoice not only revamped the UI across Alfresco’s product range but also introduced innovative design elements inspired by other industries, such as e-commerce. They created high-fidelity prototypes that were rigorously tested with real users, ensuring that the final designs were both visually appealing and functionally superior.

Impact: The results were immediately evident. “Our customers loved the prototypes—they were absolutely blown away by what they saw,” says Jesson, Product Manager at Alfresco. The modernised UI led to increased user satisfaction and adoption rates, while also setting a new standard for product design within the enterprise software space. littlevoice’s work didn’t just improve Alfresco’s products; it also elevated the design capabilities of the internal team, leaving a lasting legacy of enhanced design thinking and user-centered innovation.